How often should your Heating & Cooling system be serviced?
Twice a year. Once in the spring for the cooling and once in the fall for the heating. Even though your system is one complete unit, the heating and cooling components are separate and are serviced separately for accurate temperature readings and calculations. Also regular maintenance keeps your unit operating at its maximum efficiency as well as extending the life of your equipment.

How often should you replace, or clean filters?
Disposable 1” filters should be replaced monthly unless otherwise specified on the filter itself. High efficient air cleaner filters such as Honeywell®, Aprilaire® or Spaceguard® should be replaced every six months to a year. Washable filters should be washed every three to six months.

Should a thermostat be set to auto or on?
Auto; operates the fan only when the temperature requires it. (This is the most efficient setting.)

Should outdoor units be covered in the winter?
No. heat pumps operate year-round and should never be covered. Similarly, air conditioners that operate seasonally are built to withstand the outdoor environment and should not be covered.

Can shrubs or flowers be planted around an outdoor unit?
Yes, however, it is a recommended that plants be no closer than 18” to the unit. This allows for plenty of room for air circulation in and out of the unit. Without this room for air circulation, the unit could overheat, resulting in premature service need. Also, no gates or walls should be built around the condensing unit. This causes restriction on the system and interferes with service access.

What are the disadvantages of not servicing your system?
Bad indoor air quality, constant repairs, inefficient operation, higher utility bills and shortened live expectancy of your equipment.

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